Terms of Use & Privacy Policy

You agree that access to, and use of this website are subject to the following Terms and Conditions, together with the VisionPros Privacy Statement, Terms and Conditions where applicable and other customer service policies on this website. By continuing to use this website you are agreeing to the Terms and Conditions contained in the website.Your use of this website is governed by the province of British Columbia. You agree to submit to the exclusive jurisdiction of the courts of British Columbia, Canada in relation to any legal proceeding directly or indirectly relating to this site.

  • By using this site, you represent you are at least 18 years of age.
  • Changes can be made to the website, Terms and Conditions and pricing at any time. By continuing to use the website, you agree to these terms.


We know that providing personal information is an act of trust and we take that seriously. Your personal information will only be disclosed if we are required by law to do so. We may collect the following information from you:

  • Your name, contact and address details
  • Credit card details

All credit card details are strictly confidential. We adhere to the PCI Security Standards. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


Due to the Canadian Medical Law (FCLCA), you are required to have a valid prescription. By placing an order through our company, you are agreeing that your order has been placed using a prescription that is up to date, valid and for the exact brand and/or power that your optometrist has prescribed you. Our company is not liable for any prescription changes not authorized by a registered eye care professional


Our website uses cookie technology.


If you choose to purchase through PayPal, please refer to the PayPal Terms and Conditions.


To edit or update any of your personal information, please login to your account or contact our customer care team at [email protected]


VisionPros may use its discretion to cancel or limit orders made in multiple quantities per individual, household or credit card. We will attempt you contact you via email to notify you of the cancellation. Billing and shipping addresses must match for security purposes.


By using this site, you agree to give up your right to hold VisionPros or any of its subsidiaries, affiliates, vendors or officers accountable for any claim or demand made by any breach of these Terms of Conditions or otherwise.

These terms of service were last updated on May 30, 2017.